An Introduction to Group Communication
by Phil Venditti, Scott McLean
Publisher: lardbucket.org 2014
Number of pages: 479
This book offers a practical introduction to the theory and practice of group communication, with an emphasis on real world applications to develop an awareness, understanding, and skills to effectively participate as a productive group member.
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by MTD Training - BookBoon
In this book you'll learn the key skills and the techniques to handle conflict and complaints in many different ways. From dealing with the abusive person through to the calculated person, you'll learn skills to deal with all conflict situations.
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Business leaders inspire others to take positive action in their ventures. This book aims to help you improve the way you relate to others in order to cultivate a reputation as a reliable partner, trustworthy boss, or credible business professional.
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Students are provided ample opportunity to engage with the concepts, vocabulary and models covered in the text, including role-playing exercises, journal writings, case studies, small-group activities, games, and self-assessment activities.
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